How do I process an order? There are two options to process the order. One is the Live Orders menu and Order History menu Live Orders Live orders are seen on the landing page of OFS. It is the top menu in the left part of the OFS page. The […]
View Orders
How do i view my orders? There are two options to view the order. One is the Live Orders menu and Order History menu. Live Orders Live orders are seen on the landing page of OFS. It is the top menu in the left part of the OFS page. The […]
Order Fulfillment System
What is an Order Fulfillment System (OFS)? The system where all orders placed via sales medium is handled and processed. How to create an order fulfilment user? While setting up your warehouse, step 3/4 will require you to create an order fulfilment user by providing name, number and login credentials. […]
Publishing products
What is publishing? It is a simple process of moving all your product data onto your sales medium. What are the different types of Publishing? Catalogue publishing Warehouse publishing What is Catalogue publishing? Publishing a catalogue into the sales medium is catalogue publishing. Catalogue publishing is encouraged when you create a […]
Product Catalog
How we can Add products into a catalogue via Admin? After setting a catalogue, the Select Products button corresponding to a catalogue Clicking on the Category tree list will expand the selection based on the entries made in the previous steps. Open a primary category first and then the desired […]
Catalogue Management
How to create a catalogue? On the menu sidebar, navigate to the second icon, select Warehouses and then select the Catalogue menu. Navigate to Add Catalogue and click on it. A window will appear as shown below Provide the name of the catalogue, description (not mandatory) and assign the catalogue […]
Publishing Warehouse
What is Warehouse publishing? All the actions made in the account will be reflected in the sales mediums only after publishing the warehouse. Refer to publishing for more information. How to do Warehouse publishing? On the menu sidebar, navigate to the fifth icon, select Publish/Search and then click Publish Warehouse […]
Buyers and Buyer groups
Who is a buyer? The customers of the sellers are called buyers What is a buyer group? Buyers are categorised into different groups based on any criteria defined by sellers. ‘Default group’ as a buyer group is already present in the system. If the seller doesn’t want to add more […]
Attribute Set up
What is an attribute? An attribute represents the additional characteristics of the same product, such as the size or colour of a shirt. How to add attributes? On the menu sidebar, navigate to the third icon, select Attributes and then select Add Attribute. Provide the required details such as name, […]
Warehouse setup
What is a warehouse? Do I need it? A warehouse is a virtual shop. Like all e-stores, it will have its own unique details, address, features and business users. All orders placed from the mobile application and web applications will be linked to your unique warehouse ID. Each warehouse is […]
