1. How to record payment against an order?

• You can record payment at the time of order placement or from the order history.

At the time of order placement

• After you place the order, you will get a dialogue box to record the payment as shown below.
• Provide the payment details and click send option.

  From Order history 

• Navigate to the account option
• Select order history 
• Click on the order you want to add payment

• Click on ‘Add Payment to this order‘ Button

• Fill in your payment reference by entering the paid amount, paid date, and mode of delivery details and click send.

2. How to cancel an order?

• Select account option
• Click  order history 
• Click on the order you want to cancel
• You can cancel the order only if the order status is ‘Submitted’

• Select “cancel order”

3. What is the option ‘ Attach a file ‘on the checkout page?

• ‘Attach a file’ option enables you to attach any file to be sent for the seller 
• You can attach any file to the checkout page as shown below